Privacy Policy
This Privacy Policy describes how Sterk Kalvix ("we", "us", or "our') manages personal information collected through our online financial platform. As a provider of market analytics and trading tools, we prioritize the confidentiality and security of our users in the Netherlands. This document explains our operational approach to data handling, ensuring transparency while you utilize our market access features.
Categories of Personal Data Collected
To provide a functional and secure fintech environment, we process the following types of information:
Identity and Contact Information
Basic details provided during registration, such as your full name, email address, and mobile number.
Verification and Profile Data
Where applicable for security protocols, we may collect government-issued identification and residency documentation to prevent fraudulent activity and ensure account integrity.
Technical and Device Identifiers
Automated collection of IP addresses, browser types, device identifiers, and technical logs used to monitor system health and prevent unauthorized access.
Usage Analytics and Trading Metadata
Data concerning your interactions with our tools, including market data requests and navigation patterns. This information is used for platform optimization and does not imply custody of user assets.
Lawful Bases for Processing
We process your data under several standard legal grounds:
- Contractual Performance: To manage your account and deliver the requested services.
- Legitimate Interests: For fraud prevention, security monitoring, and platform improvement.
- Legal Obligations: To comply with Dutch and European record-keeping requirements.
- Consent: For specific preferences such as opt-in marketing updates.
Operational Use of Data
Sterk Kalvix uses your information to facilitate onboarding, provide responsive customer support, and maintain platform security. Marketing communications are handled strictly according to user-defined preferences; you may opt-in or out at any time via your account dashboard.
Data Sharing and Retention
We do not sell user data. Information is shared only with specific service categories, such as cloud hosting providers, analytical tools, and verification services where necessary. Data is retained only as long as required to fulfill service delivery, resolve potential disputes, or satisfy regulatory storage mandates.
Security and International Transfers
We implement reasonable technical safeguards to protect your data, though no digital system is entirely immune to risk. For users in the Netherlands, data may be transferred to international processors; in such cases, we apply standard safeguards to maintain a level of protection consistent with regional privacy expectations.
Your Rights and Privacy Requests
You have the right to access, rectify, or request the deletion of your personal data. To submit a request, please contact our support team. We verify the identity of all requesters before processing to maintain account security.
Updates to this Policy
Significant changes to our privacy practices will be communicated via platform notifications.